Report a Profile or Safety Concern
Reporting happens inside the platform, where your report arrives attached to the account and the conversation. This page explains how it works and who acts on it.
If someone is in immediate danger
Contact your local emergency services. Moderation is not an emergency service: it reviews accounts, it cannot reach a person or attend an address.
Emergency numbers are different in every country, and the one you grew up with will not work where you live now. If you have moved recently and have not yet looked yours up, do that before anything else on this page.
How to report
Three steps, in this order. The first one takes effect immediately and needs nobody's permission.
Block them
Use instant blocking from the profile or the conversation. They can no longer contact you or see you, from that moment. You never owe anyone an explanation first.
Report the account
Use the report tool on the profile or in the conversation. Reporting from inside the platform attaches the account, the messages and the content to your report automatically.
Keep what you have
If money, threats or anything you may need to take further is involved, screenshot the conversation before you block, and note dates. You may need it for your bank or the police.
What to report
If you are unsure, report it. A report that turns out to be nothing costs a moderator a minute; one you talked yourself out of costs the next person a lot more.
Requests for money
Any request for money, bank details, gift cards or crypto — whatever the emergency, and however long you have been talking.
This is the clearest signal of a romance scam there is.
Fake or stolen profiles
Photos that appear to belong to someone else, a story that does not hold together, or an account that refuses every video call.
Verification badges reduce this risk but do not eliminate it.
Harassment or threats
Abusive messages, pressure after you have said no, repeated contact from new accounts, or anything that makes you feel unsafe.
Block first, then report. Do not wait to see whether it stops.
Explicit or harmful content
Unsolicited explicit images, content involving anyone who may be a minor, or anything that looks like it was posted without consent.
Content involving a minor should also go to your local authorities, not only to the platform.
Pressure to move off-platform
Insistence on moving to WhatsApp or another app in the first few messages, especially when paired with a reason you cannot check.
The platform already warns you about this; a report adds your evidence to it.
Someone who does not belong here
An account that appears to be underage, or one being used for something other than dating — recruitment, advertising, or directing people to external sites.
Age assurance runs on the platform, but human reports still catch what it misses.
What happens once you report
Your report goes to the platform's moderation team, operated by Hubpeople Limited. Moderators review it alongside the automated behaviour monitoring that already runs across the platform — so a report from you frequently confirms a pattern the system has already noticed on that account, which is part of why reporting matters even when you have already blocked someone.
Moderators act on accounts that breach the platform's rules. Reports are reviewed by the moderation team rather than shared with the person you reported, and blocking, not reporting, is what changes what the other person can do.
We will not promise you a specific response time or a specific outcome on this page. Support is staffed around the clock by real people, reachable by chat, phone and messaging, and the swift takedown policy covers requests to remove unauthorised or harmful content — but the decision on any individual account sits with the operator, not with us.
If money has already changed hands
Contact your bank or card provider first, not last. Recent transactions are sometimes recoverable and the window is short. Then report it to the police or the fraud reporting service in the country where you live — if you have moved recently, that is the country you live in now, not the one you are from, and the two processes are rarely the same.
Report the account on the platform as well. It will not recover your money, but it is what stops the same account working through the next person.
Why this page cannot take your report
Two separate companies are involved, and only one of them can act on an account.
Hubpeople Limited
Operates the platform — handles reports
- Member accounts, profiles and messages
- Moderation and action on reported accounts
- Platform support, around the clock
- Subscriptions, payments and refunds
Company No. 114690C, Third Floor, Rose House, 51–59 Circular Road, Douglas, Isle of Man IM1 1AZ.
GO PERFORMANCE LABS SL
Owns the brand and this website
- The ExpatFlirt brand and expatflirt.com
- The editorial content on these public pages
- Press, partnership and content enquiries
- No access to member accounts, messages or reports
CIF B86683133, Calle Doctor Esquerdo 166, 28007 Madrid, Spain.
This is why a report has to be filed inside the platform: a message to the brand owner cannot reach the account, the conversation or the moderation queue.
Questions about reporting
Can I report someone from this page?
No. Reports are submitted from inside the platform, using the report tool on the person's profile or in your conversation with them. That route is the one that works, because it attaches the account, the messages and the content to your report automatically. This page exists to explain the process, not to collect reports.
Should I block or report first?
Block first if the contact is unwanted. Blocking is instant, needs nobody's approval and stops the person contacting you or seeing you straight away. Reporting is the separate step that brings a moderator in. You can do both, and blocking does not prevent you from reporting.
Who reviews my report?
The moderation team at Hubpeople Limited, the company that operates the dating platform. They review reports alongside the automated behaviour monitoring that already flags unusual activity, and act on accounts that breach the platform's rules. GO PERFORMANCE LABS SL, which owns the ExpatFlirt brand and this website, does not have access to member accounts or reports.
What should I do if someone asked me for money?
Do not send anything, block them, and report the account. If you have already sent money, contact your bank or card provider immediately, as they may be able to act on a recent transaction, and report it to the police or fraud reporting service in the country you live in. Then report the account on the platform as well, so the moderation team can act on it for everyone else.
Will the person know I reported them?
Reports go to the moderation team, not to the person. Blocking is what changes the other person's experience, since they can no longer contact you or see you. If you are worried about a reaction, block first and report afterwards.